At Vyuga, we strive to ensure your satisfaction with every purchase. This Refund Policy outlines the conditions under which you may be eligible for a refund. Please review it carefully before making a purchase.
Eligibility for Refunds: Refunds are available only for defective, damaged, or incorrect items received. Products must be returned within 7 days of delivery in their original condition—unused, unwashed, and with tags and packaging intact. Non-returnable items include sale products, personalized orders, and items marked as non-refundable.
Refund Process: To request a refund, contact us at info@vyuga.in or call +91-9876543210 within 7 days of delivery. Provide your order number and a brief description of the issue. Once approved, we will initiate a refund to your original payment method within 7-10 business days after receiving the returned item.
Non-Refundable Cases: Refunds will not be issued for change of mind, incorrect size selection, or items damaged due to improper handling after delivery. Shipping costs are non-refundable unless the error is on our part.
Exchanges: If you prefer an exchange instead of a refund, we will replace the item with an available equivalent, subject to stock availability. Exchange requests follow the same 7-day return window.
Policy Updates: Vyuga reserves the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated effective date.
For any questions or assistance, contact us at:
Email: info@vyuga.in | Phone: +91-9876543210